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~Throughout their careers Warren & Melanie have delivered quality training to several prominent clients ~
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| ~Testimonials~ | |||
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“I felt that Warren is an outstanding facilitator and engages all members of
the audience with his learning techniques. He has the ability to make
individuals feel that all questions are important and one question leads to
another and each person feels that it is easy way to learn about a topic
without feeling that you are in a classroom. I would recommend Warren and
Melanie to any organization who is wanting to engage their staff in a
"bigger and better journey" to learning.” |
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| - Bonnie McKay, President Quintus Chapter – International Association of Administrative Professionals | |||
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| “The atmosphere was friendly and encouraging! Materials were covered and imparted superbly.” | |||
| - Trudy Ion – Microsoft Word Level 1 | |||
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| “This was a great learning experience. I can’t add anything to improve this. Melanie is an effective & creative facilitator.” | |||
| - Carrie Balazs – Effective Communication Workshop | |||
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| “Thanks so much for making it interactive and suited to our specific environment.” | |||
| - Jayne Carmen – Minute Takers Workshop | |||
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| “I was very pleased with the small class size for more one on one explanation with the instructor.” | |||
| - Brandy Williams – Computer Basics | |||
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| "Warren was an exceptional teacher. He explained things in a way that was easy to understand, was patient and encouraging. I will use many of the skills I have learned to create newsletters, brochures, invitations and many other publications." | |||
| - Melissa Black, Hamilton Children`s Aid Society | |||
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"Warren Crawford is an amazing young man who was registered as a volunteer of the McMaster Children's Hospital, Hamilton Health Sciences in March 2002 and continues to support pediatric patients, their families and staff.
He is genuine and positive when interacting with the children, and develops rapport very easily. Warren is reliable and committed to his volunteer role, which is vital when dealing with the pediatric population.
Warren demonstrates his ability to take initiative, and oversees the Smiling Over Sickness Group, who come in to provide a creative activity for the children on a regular basis. He is able to anticipate and respond to all situations appropriately and effectively, staying within the boundaries of his volunteer placement. Warren is unquestionably an excellent addition to the team." - Trisha Jennings, Hamilton Health Sciences |
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"Melanie Black is a great instructor and I truly believe that she is sincerely interested in helping all of her students to achieve their individual goals." - Terri Newell, Accounting Graduate |
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"Warren Crawford was a remarkable choice for us and this can be seen in the 'excellent' rating received from the majority of the training attendees. Warren was a perfect match for our needs as he was able to teach large or small groups as well as making last minute training manual customizations specific to our organization." - Rafique Ahmed, Unilever Canada
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"Warren Crawford did the majority of the teaching and all the 'walkarounds'. He was professional and excellent, not only in my opinion but in those of the students. Warren had an 'Excellent' rating from the majority of students, which includes approximately 2000 employees." - Douglas W.E. Ferrier, Canada Life
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"Kudos abounded for the professionalism and ability of instructor, Warren Crawford. Comments such as he was '...very helpful and knew his stuff', and '...an excellent instructor', echoed repeatedly. And 100% of those who attended training would recommend it to others." - Janet Fraser, Community Education
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"I have been a student of Warren Crawford's Computer Concepts and Customer Service classes and am writing to tell you what a wonderful learning experience this class has afforded me. In addition to his excellent teaching, Warren's patience and genuine concern for all of the students in his class has made these past twelve weeks very positive and informative. His professional attitude and the personal attention he has given each and every one of us has certainly provided us with the opportunity for personal growth, improved our skills and has opened up new doors to career and employment possibilities. - Mrs. Jayne More, Graduate
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"Aside from having excellent communication skills, another of Warren's strengths is his exceptional sense of humour. Clients will often be heard laughing in his class and the general learning atmosphere is positive and warm. He is a conscientious person who is genuinely interested in his clients.
Warren excels in his customer service skills, always having the time necessary to assist a client with his or her needs. He presents in a positive and helpful manner, demonstrating patience and interest. Students comment throughout his program, how motivated and encouraged they are to succeed." -Sandi Daly, Computer Technology Institute |